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Value Proposition

You are here: Home / Value Proposition
Customer ValueEmployee ValueShareholder ValueSocial ValueOperational ValueStrategic ValueFunctional ValueProcess ValuePeople Value

Customer Value

Create customer value by listening to your customers:

  • Leverage direct and unfiltered customer insights, through continuous customer touchpoints.
  • Engage internal customers and cross-functional team members for assessing the effectiveness of core functions
  • Conduct ‘Voice of Customer’ surveys through your customer focus groups, including different customer segments
  • Analyse customer sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which you can have an ongoing dialogue with all your customer segments.
LIVE 360° Voice of Customer Survey

Employee Value

Create employee value by listening to your employees, giving them a voice, and engaging them deeper in areas where they want to contribute:

  • Leverage direct and unfiltered employee insights, through continuous employee touchpoints.
  • Engage internal employees and cross-functional team members for assessing the effectiveness of core functions
  • Conduct ‘Voice of Employee’ surveys across geographic regions, business units, and management levels
  • Analyse employee sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which you can have an ongoing dialogue with key employee groups.
LIVE 360° Voice of Employee Survey

Shareholder Value

Create shareholder value by listening to your shareholders and addressing their priorities:

  • Leverage direct and unfiltered shareholder insights, through continuous shareholder touchpoints.
  • Engage stakeholder focus groups in order to understand their expectations and capture their suggestions
  • Conduct customised ‘Voice of Shareholder’ surveys engaging both retail and institutional shareholders
  • Analyse shareholder sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which you can have an ongoing dialogue with key shareholder groups.
LIVE 360° Assessment for Shareholders

Social Value

Create social value by listening to your stakeholders:

  • Leverage direct and unfiltered community insights, through continuous stakeholder touchpoints.
  • Focus on Environment, Health & Safety (EHS) by engaging key EHS stakeholders on an ongoing dialogue
  • Conduct ‘Voice of Stakeholder’ surveys through your stakeholder focus groups, including different stakeholder segments
  • Analyse stakeholder sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through with you can have an ongoing dialogue with key stakeholder groups.
LIVE 360° Assessment for EHS

Operational Value

Create operational value by listening to your employees and customers, and innovating continuously:

  • Leverage direct and unfiltered customer insights, through continuous customer touchpoints.
  • Engage internal customers and cross-functional team members for assessing the effectiveness of core processes
  • Conduct ‘Operations’ surveys for the core operations function, in order to gain unfiltered grass-roots intelligence on compliance
  • Analyse employee and stakeholder sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which you can have an ongoing dialogue key process stakeholders.
LIVE 360° Assessment for Operations

Strategic Value

Create strategic value by listening to your customers, employees, and partners on critical strategic issues:

  • Leverage direct and unfiltered customer insights, through continuous customer touchpoints.
  • Engage internal customers and cross-functional team members for assessing the effectiveness of strategic planning
  • Conduct ‘Voice of Customer’ surveys through your customer focus groups, including different customer segments
  • Analyse customer sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through with you can have an ongoing dialogue with key stakeholders.
LIVE 360° Assessment for Strategy & Planning

Functional Value

Create functional value by listening to your employees within each core function:

  • Leverage direct and unfiltered employee insights, through continuous employee touchpoints.
  • Engage internal functional employees and cross-functional team members for assessing the effectiveness of core functions such as Finance, Marketing, Sales, Operations, Strategy, HR, IT, and Customer Service
  • Conduct ‘Process Management’ surveys to uncover hidden risks within core processes supporting internal functions
  • Analyse employee sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which you can have an ongoing dialogue with all your employees, from executive management to the front-lines.
LIVE 360° Assessment for Core Functions

Process Value

Create process value by listening to your customers, and improving core business processes from an outside-in perspective:

  • Leverage direct and unfiltered customer insights, through continuous customer touchpoints.
  • Engage internal customers and cross-functional team members for assessing the effectiveness of internal processes
  • Conduct ‘Voice of Customer’ surveys through your customer focus groups, including different customer segments
  • Analyse customer sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through with you can have an ongoing dialogue with all your customer segments.
LIVE 360° Assessment for Business Processes

People Value

Create people value by facilitating LIVE 360° feedback for each employee from his/her supervisors, co-workers, and subordinates:

  • Help employees leverage direct and unfiltered feedback and insights from co-workers, through continuous and LIVE feedback
  • Engage internal and cross-functional team members for assessing the effectiveness of employees
  • Help employees develop a personalised action plan addressing their individual development areas
  • Enable employees to analyse co-worker sentiment and emotions with real-time cognitive analytics through IBM Watson
  • Leverage a closed-loop feedback system, through which employees can have an ongoing dialogue with their co-workers, superiors, and subordinates regarding personal growth and development.
LIVE Employee 360° Feedback Assessments

Not a map… a GPS navigation system for your business.

If you have a requirement for organizational performance and productivity improvement, employee and stakeholder engagement might be a good place to start.

Let’s have a chat!

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