Hire experts on a project-by-project basis

Gary Cokins

Gary Cokins

Enterprise Performance Management

Gary Cokins (Cornell University BS industrial engineering/operations research, 1971; Northwestern University Kellogg MBA 1974) is an internationally recognized expert, speaker, and book author in business analytics and enterprise performance management systems. He is the founder of Analytics-Based Performance Management LLC, an advisory firm located at www.garycokins.com . He began his career in industry with a Fortune 100 company in CFO and operations roles. He then worked 30 years in consulting with Deloitte, KPMG, EDS, and SAS.

James Creelman

James Creelman

Agile Strategy Management

James Creelman is a globally recognized thought leader in strategy management and the originator of the Agile and Adaptive Balanced Scorecard Framework and Methodology, which evolves the scorecard approach for the digital era. His approach has been endorsed by Dr. David Norton, who refers to James as “the foremost Balanced Scorecard historian and now a Balanced Scorecard futurist, inventorying the issues that must be integrated into the management systems of the future.” Providing expert guidance in digital era strategy management to private and government organizations across the globe, his main focus areas are to help build and implement: • Agile and Adaptive Balanced Scorecard Frameworks. • Integrated Strategy Formulation and Execution Approaches for the Digital Era • Strategic Risk Management • Strategy-Aligned Corporate Cultures. James has authored 25 in-depth research-based management books. Most recently he co-authored: Agile Strategy Management fi the Digital Era: how dynamic balanced scorecards transform decision-making, speed and effectiveness (2018).

Thomas McCoy

Thomas McCoy

Employee Engagement

In 1993 I established myself as a pioneer in the Employee Engagement movement with my groundbreaking book “Compensation and Motivation.” I offer clients the possibility of developing a high-involvement, high-performance organization. This provides them with opportunities to gain and retain market share, and increase profits with a smooth running company. What makes me unique is my specialty of including Culture Metrics, Performance ScoreCards, and Incentive Pay Plans in the process. My coaching leads to a higher purpose: that of creating a culture that calls forth engagement and other positive attributes from all employees…a self-sustaining culture of partnership.

Jeofrey Bean

Jeofrey Bean

Customer Experience Management

Customer experience training customer experience books author and CX speaker Jeofrey Bean does on-site CX training and customer service experience training at companies and UC San Diego Extension. Jeofrey improves and innovates customer experience and customer service experience making clients better and different for customers and more profitable. His latest customer experience book is Customer Experience Rules! which follows a best-selling CX book The Customer Experience Revolution – How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever, published by Brigantine Media, based on experience, research and in-person interviews with customer experience leaders. Jeofrey is uniquely qualified as a customer experience expert and experienced Instructor on-site at companies and at UC San Diego Extension teaching Directed Studies and Customer Experience Leadership courses for domestic and international programs.

David Fradin

David Fradin

Product Management & Marketing

David Fradin has trained thousands of managers throughout the world. He infuses his workshops with insights and experiences gained as a product leader at companies like Apple & HP. He is the author of “Building Insanely Great Products: Some Products Fail, Many Succeed…This is their Story” available now on Amazon. Plus a series of planning workshops and online courses covering how to do market research right, innovation, design, value proposition, product market strategy, marketing plans, and social media marketing. They are available at https://wp.me/p39FDx-1GH He was classically trained as an HP Product Manager and was then recruited by Apple to bring the first hard disk drive on a PC to market. As a result of his leadership & management skills, Apple promoted him first to Apple’s Group Product Manager & later Business Unit Manager at the same organizational level at that time as Steve Jobs. David Fradin has over 48 years of product management, product marketing management and senior management experience. Over the years, he has been responsible for 75+ products representing over $250M in revenue (actual dollars).