Agile Strategy Management
We provide the following strategy consulting services:
1. Strategy Development
2. Strategy Maps with the Kaplan-Norton BSC Framework
3. Balanced Scorecard Development
4. Employee and Customer Engagement
5. Strategy-Execution Alignment
Customer Focus
We provide the following consulting services in the area of customer-centricity:
1. Customer Experience (CX) strategy
2. Customer Journey Mapping
3. Voice of Customer Assessments
4. Customer Acquisition and Retention Strategy
Operational Excellence
We provide the following consulting services in the area of operational excellence:
1. Business Process Management (BPM) consulting
2. Cost Optimization and Cost Control
3. Lean Six Sigma/Waste Reduction
4. Identification of Non-Value-Added Activities
5. Employee Productivity
Quality Management
We provide the following consulting services in the area of Quality Management:
1. Quality Audit
2. ISO 9001:2015 advisory
3. ISO 9001:2015 assessments
4. Quality Management Strategy
