Social Responsibility (ISO 26000)


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    LIVE feedback and feed-forward process for sustainable development and compliance.

  • Corporate Social Responsibility (CSR)

    Responsive and Agile: LIVE CSR Management Platform

37 Critical Success Factors for Social Responsibility (ISO 26000:2010)

  • Organizational Governance

    • Organisational Governance
  • Human Rights

    • Due Diligence
    • Human Rights Risk Situations
    • Avoidance of Complicity
    • Resolving Grievances
    • Discrimination and Vulnerable Groups
    • Civil and Political Rights
    • Economic, Social, and Cultural Rights
    • Fundamental Principles and Rights at Work
  • Labour Practices

    • Employment and Employment Relationships
    • Conditions of Work and Social Protection
    • Social Dialogue
    • Health and Safety at Work
    • Human Development and Training at the Workplace
  • Environment

    • Prevention of Pollution
    • Sustainable Resource Use
    • Climate Change Mitigation and Adaptation
    • Protection of the Environment, bio-diversity, and Restoration of Natural Habitats
  • Operating Practices

    • Anti-corruption
    • Responsible Political Involvement
    • Fair Competition
    • Promoting Social Responsibility in the Value Chain
    • Respect for Property Rights
  • Consumer Issues

    • Fair Marketing, Factual and Unbiased Information and Fair Contractual Practices
    • Protecting Consumers’ Health and Safety
    • Sustainable Consumption
    • Consumer Service, Support, and Complaint and Dispute Resolution
    • Consumer Data Protection and Privacy
    • Access to Essential Services
    • Education and Awareness
  • Community Involvement and Development

    • Community Involvement
    • Education and Culture
    • Employment Creation and Skills Development
    • Technology Development and Access
    • Wealth and Income Creation
    • Health
    • Social Investment

ISO 26000 gives guidance on social responsibility, what it means, what issues an organization needs to address in order to operate in a socially responsible manner, and what is best practice in implementing social responsibility. ISO 26000 contains voluntary guidance, not requirements, and therefore is not for use as a certification standard like ISO 9001:2008 and ISO 14001:2004. Thus it helps organizations move from good intentions to good actions. The principles of ISO 26000 are in line with the UN Global Compact and also ensures consistency with ILO labour standards.

The ISO 26000:2010 Social Responsibility Assessment Module within Performax is designed to help organisations ensure continuous compliance to the standard, based on LIVE employee feedback on the key components of the standard. In addition, it presents advanced analytics and collaborative action planning capabilities. There is a 30-day free trial (max. 10 users) available for new customers.

The assessment module can be customised and implemented within 2-3 hours. The initial round of feedback from stakeholders may take 1-2 weeks. Reports are generated in real-time. So, within 2-4 weeks, you’ll be able to ‘sense and respond’ to social responsibility issues, and take action on innovative improvement ideas.

Carrying out the Social Responsibility 26000:2010 assessment through Performax allows you to engage key internal employees and external stakeholders (customers, partners, etc.) in a LIVE feedback and feed-forward process. Gain multi-stakeholder insights on the 37 critical success factors, derived from the ISO 26000:2010 standard, relevant to your Corporate Social Responsibility (CSR) program.

With Performax, organizations can engage employees, partners, suppliers, and customer focus groups in evaluating its effectiveness, strengths and weaknesses, and capturing ‘ideas for action’ for CSR. Using ISO 26000:2010 helps ensure that customers get consistent, good quality products and services in a socially responsible way, which in turn brings many business benefits.

Performax provides a LIVE employee feedback and engagement platform for Corporate Social Responsibility (ISO 26000:2010)

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