37 Critical Success Factors built-in to the Assessment Module for Quality Management (ISO 9001:2015)
Understanding the Organizational Context
Understanding Stakeholder Expectations
Scope of Quality Management System
Quality Management System Content goes here
Leadership and Commitment
Establishing the Quality Policy
Communicating the Quality Policy
Organisational Roles, Responsibilities, and Authorities
Actions to address Risks and Opportunities
Quality Objectives and Plans
Planning of Changes
Monitoring and Measuring Resources
Operational Planning & Control
Requirements for Products and Services
Design and Development of Products and Services
Control of Externally Provided Products, Services, and Processes
Production and Service Provision
Release of Products and Services
Control of Non-Conforming Outputs
Monitoring, Measurement, Analysis, and Evaluation
Management Review: Inputs
Management Review: Outputs
Nonconformity and Corrective Action
ISO 9001:2015sets out the criteria for a quality management system and is the only standard in the family that can be certified to. It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organisations in over 170 countries certified to ISO 9001.
The ISO 9001:2015 Quality Management Assessment Module within Performax is designed to help organisations ensure continuous compliance to the standard, based on LIVE employee feedback on the key components of the standard. In addition, it presents advanced analytics and collaborative action planning capabilities. There is a 30-day free trial (max. 10 users) available for new customers.
The assessment module can be customised and implemented within 2-3 hours. The initial round of feedback from stakeholders may take 1-2 weeks. Reports are generated in real-time. So, within 2-4 weeks, you’ll be able to ‘sense and respond’ to quality management issues, and take action on innovative improvement ideas.
The ISO 9001:2015 standardis based on a number of quality management principles including:
Strong customer focus,
Motivation and implication of top management,
Process approach, and
With Performax, organizations can engage employees, partners, suppliers, and customer focus groups in evaluating its effectiveness, strengths and weaknesses, and capturing ‘ideas for action’ for Quality Management. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Performax provides a LIVE employee feedback and engagement platform for Quality Management (ISO 9001:2015)